Shipping policy

At Bella Fevera, we want your order to arrive smoothly and securely. Below you can find our current shipping options, processing information, and tracking details.

1. Order Processing

Orders are generally processed within 1–3 business days after payment is confirmed.

Orders are processed Monday through Friday, excluding weekends and U.S. holidays.

During busy seasons, promotions, or periods of high order volume, processing may require additional time.

Once your order has been shipped, you will receive a confirmation email with your tracking information.

2. Shipping Rates

United States Domestic Shipping

The available shipping options and applicable charges will be displayed at checkout before your order is completed.

3. Tracking Your Order

After your package has been dispatched, a tracking number will be sent to the email address provided with your order.

Tracking information may take some time to appear after shipment. Once active, you can use the tracking number to check your package's latest available status.

For convenient international and domestic package tracking, you may also use:

17TRACK Package Tracking

https://www.17track.net/en

4. Shipping Address

Please make sure your shipping information is accurate and complete before submitting your order.

Customers are responsible for providing the correct:

• Full name
• Street address
• Apartment or unit number, if applicable
• City
• State
• ZIP code

If you notice an incorrect address after placing an order, please contact us as soon as possible. We will do our best to assist, but changes cannot be guaranteed once an order has entered processing or been shipped.

5. Multiple Shipments

For certain orders, items may be shipped separately depending on product availability and fulfillment arrangements.

If this occurs, you may receive more than one tracking number. Each package can be tracked individually.

6. Shipping Delays

Delivery estimates may occasionally be affected by circumstances outside our control, including:

• Severe weather
• Carrier delays
• Public holidays
• High shipping volumes
• Transportation interruptions
• Incorrect or incomplete addresses
• Other unforeseen circumstances

A temporary lack of tracking updates does not necessarily mean that a package has been lost.

7. Lost, Damaged, or Missing Packages

If your package arrives damaged, appears to be lost, or you receive an order with missing items, please contact us promptly.

Please provide:

• Order number
• Customer name
• Tracking number
• Photos of the package, when applicable
• Photos of the affected item
• Description of the issue

Our Customer Care Team will review the information and assist with the next steps.

8. Delivery Information

Bella Fevera relies on third-party shipping carriers to deliver orders. Once a package has been handed over to the carrier, delivery timing and carrier scanning are outside our direct control.

Tracking updates may occasionally be delayed between carrier scans.

9. Contact Us

For questions regarding shipping, delivery, or your order, please contact:

Bella Fevera
Email: contact@bellafevera.com

Address:
11515 Leemont Dr
Louisville, KY 40272
United States

Business Correspondence Only – Not a Return Address